[b. Receive, consider and act upon a proclamation recognizing Tomball ISD Creekside schools for their food drive efforts (as requested by Director Ann Snyder); ]

[00:35:45]

>> ALL RIGHT, OUR NEXT PROCLAMATION IS FOR TOMBALL ISD CREEKSIDE SCHOOLS FOR THEIR FOOD EFFORTS.

>> THANK YOU, CHAIRMAN BUNCH. >> WHEREAS, WHILE ONE OUT OF EVERY FOUR CHILDREN IN MONTGOMERY AND HARRIS COUNTY ARE FOOD INSECURE AND NOT KNOWING IF THEY WILL RECEIVE BREAKFAST, LUNCH OR DINNER AND, WHEREAS THE TOMBALL INDEPENDENT SCHOOL DISTRICT PEANUT BUTTER DRIVE HAS PROVEN TO BE A VALUABLE COMMUNITY-WIDEN DEFR TO HELP FEED ALMOST 50,000 INDIVIDUALS AND WHEREAS THE STUDENTS AT CREEKSIDE FOREST ELEMENTARY SCHOOL AND CREEKVIEW ELEMENTARY SCHOOL AND CREEKSIDE PARK JUNIOR HIGH HAVE ALL PARTICIPATED WITH ENTHUSIASM TO HELP OTHERS IN THE EFFORTS SINCE 2016 AND WHEREAS, THE 2021 PEANUT BUTTER DRIVE AT CREEKSIDE FOREST ELEMENTARY SCHOOL ALONE COLLECTED MORE THAN 6600 POUNDS IN JUST TWO WEEKS AND THE TISD STUDENTS, OVERALL, COLLECTED MORE THAN 12,000 POUNDS AND WHEREAS THE OPPORTUNITY FOR CHILDREN TO LEARN THE IMPORTANCE OF COMPASSION, RESPONSIBILITY, GENEROSITY, AND CREATED THROUGH THE PEANUT BUTTER DRIVE, THEREBY HELPING TO CREATE PRINCIPLED SITS AND WHEREAS THESE EFFORTS TO ENHANCE THE WELL-BEING IN THE COMMUNITY WHILE ALSO TEACHING OUR CHILDREN VALUABLE LIFE PRINCIPLES, WAS SPEARHEADED BY ALEX LESLIE AND WITH THE GREAT SUPPORT FROM THE CREEKSIDE FAMILIES AS WELL AS CREEK SIDE FOREST ELEMENTARY SCHOOL PRINCIPLE, SHERRY TRAMMELL AND PTO, CREEKVIEW ELEMENTARY SCHOOL PRINCIPAL ALLYSON JORDAN, MOPT COUNTY FOOD BANK, KEEP US FED, MONTGOMERY COUNTY, AND H-E-B CREEKSIDE PARK. AND NOW, THEREFORE, GORDY BUNCH AS CHAIRMAN OF THE BOARD OF DIRECTORS OF THE WOODLANDS TOWNSHIP DOES PROCLAIM THE TOMBALL ISD PEANUT BUTTER DRIVE

DAY IN THE WOODLANDS, TEXAS. >> (APPLAUSE).

>> AND MR. FLORES WHO IS THE ASSISTANT SUPERINTENDENT OF ELEMENTARY SCHOOLS IS HERE TO SAY A FEW WORDS.

>> THANK YOU FOR THAT, AND MR. CHAIRMAN AND MEMBERS OF THE BOARD, THANK YOU SO MUCH FOR THE HONOR TO BE IN FRONT OF YOU TODAY. IN THE CREEKSIDE AREA AND IN TOMBALL ISD, DEFINITELY, A DESTINATION EXCELLENCE DISTRICT IN TOMBALL ISD, AND THE CREEKSIDE ELEMENTARY SCHOOLS AND JUNIOR HIGH SCHOOLS, ARE THE APITMY OF THAT EXPECTATION. WE HAVE A METHOLOGY IN OUR SCHOOLS, YOU WILL NOT FIND, A MORE UNORTHODOX APPROACH, IF YOU WILL, WHERE YOU WILL NOT FIND RULES POSTED ON OUR SCHOOLS YOU'LL FIND EXPECTATIONS FOR LIVING. AND ONE OF THEM IS THAT WE VALUE ONE ANOTHER AS UNIQUE AND SPECIAL INDIVIDUALS, AND ANOTHER ONE OF THOSE IS THAT WE WILL HELP EACH OTHER WHENEVER POSSIBLE. AND WE ALSO LIVE BY LIFE PRINCIPLES AND ONE OF THOSE THAT IS IN FRONT OF YOU TODAY IS THAT SERVICE MENTALITY, THE PRINCIPLE OF SERVICE. AND OUR STUDENTS REALLY RALLIED TOGETHER IN THAT SPIRIT OF SERVICE IN THE HOLIDAY IN THIS HOLIDAY SEASON,

[00:40:02]

WHERE AS A COMMUNITY SCHOOL WE RALLY TOGETHER. AND THAT'S THE COMMUNITY OF TOMBALL ISD, IN THE CREEKSIDE AREA, YOU'LL SEE OUR COMMUNITY RALLYING BEHIND THE SCHOOLS AND TEACHERS AND THE COMMUNITY. THEY BELIEVE IN THE SCHOOLS AND OUR CHILDREN. THIS IS A TESTAMENT TO THE GREAT WORK THAT OUR TEACHERS AND STUDENTS DO ON A DAILY BASIS AND WE'RE SO PROUD OF THEM AND THEIR SERVICE MENTALITY, AND GIVING BACK TO THE COMMUNITY. THIS IS A TRUE COMMUNITY EFFORT AND A TRUE COMMUNITY SCHOOL TO HAVE OUR ELEMENTARY AGED STUDENTS TAKE THAT TO HEART AND PUT THE ACTIONS, IT'S NOT UP ON A BANNER IN OUR SCHOOLS, IT'S IN THEIR ACTIONS AND WHAT THEY DO EVERY SINGLE DAY. IT'S AN HONOR THAT THOSE EFFORT ARE RECOGNIZED AND APPLAUDED AND WE WANT TO THANK THE WOODLANDS TOWNSHIP FOR RECOGNIZING THAT AND IT'S AN HONOR TO BE HERE TODAY. THANK YOU VERY MUCH.

>> (APPLAUSE). >> ALL RIGHT, I WANT 7600 POUNDS OF PEANUT BUTTER NEXT YEAR. NO PRESSURE:

>> THANK YOU. IT THANK YOU ALL.

>> THEY'VE A BIG FOOTBALL GAME THIS WEEK AND WE HAVE RESIDENTS

[c. Receive, consider and act upon a proclamation recognizing Keep US Fed Montgomery County (as requested by Director Nelson);]

IN CREEKSIDE PARK ON THE FOOTBALL TEAM.

>> WELL DONE. WELL DONE. >> ALL RIGHT. THAT'S GOING TO BRING US TO OUR NEXT PROCLAMATION WHICH RECEIVE AND CONSIDER AN ACT UPON PROCLAMATION, RECOGNIZING KEEP US FED MONTGOMERY COUNTY FOR THEIR FOOD DRIVE EFFORTS.

>> ALL RIGHT. WHEREAS, WITH ONE IN SIX RESIDENTS AND ONE IN FOUR CHILDREN IN MONTOMGERY COUNTY BEING FOOD INSECURE KEEP US FED MONTGOMERY COUNTY BELIEVES HUNGER IT A PROBLEM THAT CAN BE SOLVED TOGETHER. AND WHEREAS SINCE TEST INCEPTION IN 2015, KEEP US FED MONTGOMERY COUNTY STARTED WITH ONE FOOD RUN PER WEEK DISTRIBUTES 2,000 POUNDS OF FOOD PER MONTH AND HAS INCREASED TO MORE THAN 100 FOOD RUNS PER WEEK AND CURRENTLY DISTRIBUTES MORE THAN 4 THEME POUNDS OF FOOD EVERYDAY AND WHEREAS KEEP US FED MONTGOMERY COUNTY HAS SURPASSED THE ECAVIL OF ONE MILLION MEALS SO FAR THIS YEAR FROM LOCAL GROSSERS, STRANDYS, CATERERS, TOTALLING THE EQUIVALENT OF 600 POUNDS OF FOOD. MORE THAN 85 VOLUNTEERS, ADMINISTRATIVE STAFF, MONTOMGERY COUNTY FOOD BANK, 20 DONORS AND 36 PARTNER RECIPIENT ORGANIZATIONS PUTTING KEEP US FED MONTGOMERY COUNTY MORE THAN 43% OF LAST YEAR'S EFFORTS AND WHEREAS KEEP US FED MONTGOMERY COUNTY HOPES TO CONTINUE MOMENTUM THROUGH YEAR-END GIVING WHERE A DONATION OF 1 DLR EQUALS 19 MEALS AND THEN MATCHED BY A GENEROUS DONOR AND WHEREAS KEEP US FED MONTGOMERY COUNTY EXECUTIVE DIRECTOR LEADERSHIP EARTHS OF THE PROGRAM COORDINATOR. THEREFORE, I, GORDY BUNCH AS CHAIRMAN OF THE BOARD OF DIRECTORS OF WOODLANDS TOWNSHIP DO HEREBY CLAIM THAT DECEMBER 8, 2021, AS KEEP US FED MONTGOMERY COUNTY DAY.

>> (APPLAUSE). >> I JUST WANTED TO SAY, THANK

[00:45:01]

YOU SO MUCH FOR HAVING US HERE, IT'S AN HONOR AND PLEASURE TO SERVE ALL OF MONTOMGERY COUNTY. I DON'T KNOW IF YOU KNOW, BUT THE EQUIVALENT OF A MILLION MEALS IS 1.2 FOOD THAT WE RESCUED THIS YEAR ALONG. IT'S INCREDIBLE TO BE PART OF AN ORGANIZATION AS AMAZING AS THIS, WE HAVE 100 VOLUNTEERS AND IT'S AWESOME TO HAVE THE REPRESENTATION TONIGHT.

HOMERUNING THE ONES NOT HERE TONIGHT, HONORED TO BE A PART OF YOUR ORGANIZATION. I'M NEW TO THE ORGANIZATION AND I'VE BEEN HERE THREE MONTHS NOW AND I'M HAPPY TO BE HERE AND THE HUGE IMPACT THAT WE ARE MAKING IN OUR COMMUNITY. THANKS.

>> >> ALL RIGHT, THAT CONCLUDES

[ CONSENT AGENDA]

[10. Receive, consider and act upon a briefing from Entergy Texas (as requested by Director Brown);]

OUR PROCLAMATIONS FOR THE EVENING. WE HAVE AGENDA ITEM NINE WHICH IS OUR CONSENT AGENDA. DE DO WE HAVE A MOTION AND A SECOND TO APPROVE OUR CONSENT AGENDA.

>> SO MOVED. >> SECOND. ALL IN FAVOR SAY

AYE. (CHORUS OF AYES). >> REGULAR AGENDA ITEM 10, RECEIVE CONSIDER AND ACT UPON A BRIEFING FROM ENTERGY TEXAS. WE

HAVE DIRECTOR TO PRESENT. >> WE HAVE SALSA UP HERE TONIGHT, THIS IS AN INTERESTING COMBINATION.

>> I'M GOING TO HAVE TO BRING THIS UP SINCE I HAVE HEIGHT ON ME. GOOD EVENING, CHAIRMAN BUNCH AND THE BOARD OF DIRECTORS. I'M THE CUSTOMER SERVICE MANAGER FOR ENTERGY AND I COVER THE WOODLANDS AREA. I HAVE PRESENTING WITH ME, JACE AND HE'S OUR MANAGER OF DISTRIBUTION AND RELIABILITY IN THE AREA AS WELL. I WANT TO TALK THROUGH OUR AGENDA TO TELL YOU WHAT OUR PRESENTATION WILL COVER. I WANT TO GO THROUGH OUR TEXAS LEADERSHIP, WE HAVE NEW LEADERSHIP IN TEXAS AND I'LL INTRODUCE THEM AND YOU'LL SEE PICTURES OF OUR NEW LEADERSHIP.

WE'LL TALK ABOUT OUR COMMUNICATION SHALL. WHAT WE'RE DOING TO COMMUNICATE WITH ALL OF OUR CUSTOMERS AND WE WILL TALK ABOUT THE WINTERIZATION OVERVIEW AND WE'LL TALK ABOUT WHAT WE'RE DOING TO PREPARE FOR THAT AND WE'LL GO OVER OUR RELIABILITY AND COMMUNICATIONS OR POWER THROUGH SERVICES, OUR LIGHTING PILOT AND ULTIMATEMILY WE'LL TALK ABOUT OUR COMMUNITY INVOLVEMENT AND AT THE END I WOULD LIKE TO TAKE QUESTIONS IF THERE ARE ANY. LOOK AHEAD WE HAVE A NEW PRESIDENT AND CEO, ELLIE IS OUR NEW CEO. OUR VICE-PRESIDENT OF DRIPPINGS OPERATION SUNSHINE GOING TO BE MELANIE TAYLOR. AND OUR VICE-PRESIDENT OF CUSTOMER SERVICE IS STEWART BARRETT HERE IN THE AUDIENCE TODAY. OUR REGIONAL MANAGER IS BRITTANY CHANDLER AND SHE'S HERE. AND I'M DETR KRISHGS KRISHGS TAYLOR.

SGLND WOODLANDS OVER THE PAST YEARS HAVE BEEN SHOWING IMPROVEMENTS IN OUR METRICS AROUND THE FREQUENCY AND THE LENGTHS OF OUTAGES, WE'RE CONTINUING TO MODERNIZE THE AREA AND TAKING STEPS TO IMPROVE OUR CUSTOMER EXPERIENCE. THE FEEDBACK THAT WE'VE HAD IS THAT WE NEED TO INCREASE OUR

[00:50:02]

COMMUNICATION. SO, IN 2021 WE REALLY FOCUSED ON RAMPING UP OUR CUSTOMER COMMUNICATIONS. SO, SOME OF THE THINGS THAT WE DID FOR THIS YEAR IS CREATE A LANDING PAGE WHERE CUSTOMERS CAN E-MAIL US DIRECTLY AND WE COULD TALK TO THE CUSTOMERS AND SEND THEM BACK EMAILS FOR CUSTOMERS THAT MAY NOT BE ABLE TO GET THROUGH TO THE CALL CENTER. ' PLACED DOOR HANGERSES ON CUSTOMER'S DOORS, AS WE DO RELIABILITY CHECKS AND WE PLACE DOOR HANGER TO LET THEM KNOW THAT WE'RE IN THE AREA AND DOING WORK. WE'VE HAD DIRECT MESSAGES BEFORE, DURING, AND AFTER THAT WORK. CUSTOMERS SIGNED UP TO RECEIVE MESSAGES FROM US, THEY'RE ABLE TO GET TEXT MESSAGES OR PHONE CALLS TO LET THEM KNOW THAT WE WILL BE IN THE AREAND A WORKING. THE CUSTOMERS THAT HAVE THE MY IMY INTINTINTE LASTLY, WE HAVE OUR SOCIAL MEDIA COMMUNICATION. WE ADVERTISE ON TWITTER AND ON FACEBOOK TO LET'S OUR CUSTOMERS KNOW THAT HAVE SOCIAL MEDIA WHOSE GOING ON AND TO KEEP THEM ABREAST OF ALL THE DIFFERENT CHANGES THAT'S GOING ON. SO, NEXT THING I WANT TO COVER IS HOW ENTERGY IS PREPARING OUR POWER FOR THE WINTER. THE READINESS PROGRAM AND IT'S THERE TO TELL US WHAT WE NEED TO DO TO KEEP OUR PLANTS OPERATIONAL AND TO BE SURE THAT WE'RE READY FOR A WINTER STORM.

SO, THEY CAME UP WITH THE RECOMMENDATIONS. WE INSULATED CRITICAL EQUIPMENT, AND INSULATED PIPING THAT HAS STANDING WATER THAT WOULD STOP THEM FROM FREEZING WITH LOWER TEMPERATURES. WE DESIGNED AND BUILT PERMANENT ENCLOSURES TO PROTECT OUR PUMPS AND CRITICAL EQUIPMENT AND WE'RE EXPLORING THE USE OF STRINSTRUMENTS. ALL THESE THINGS IS WHAT WE'RE DOING TO BE SURE THAT WE'RE READY AND PREPARED SO THAT IN THE EVENT THAT WE HAVE ANOTHER WINTER STORM WE DO ALL OF OUR DUE DILIGENCE TO BE SURE THAT OUR FACILITIES ARE READY TO PERFORM.

ALL UTILITIES HAD A DEADLINE FOR INFRASTRUCTURE READY. ENTERGY WAS PROAFFICTIVE AND WE MADE ALF THIS AHEAD OF THE TIME FRAME AT THIS POINT, WE HAVE WINTERIZED ALL OF OUR FACILITIES. AND, AT THIS POINT, I'M GOING TO TURN THE PRESENTATION OVER TO JACE, HE WILL TALK ABOUT THE RELIABILITY IN THE WOODLANDS NETWORK AND WE'LL TALK IN DETAIL ABOUT THE OUTAGES THAT WE'VE

SEEN. THANK YOU. >>> SO, MY NAME IS JACE, I'M THE DISTRIBUTION RELIABILITY MANAGER FOR ENTERGY TEXAS, AND TODAY, I'M GOING TO BE TALKING TO YOU ABOUT TWO THINGS IN PARTICULAR.

THE FIRST ONE THAT WE'LL WALK THROUGH IS OUR RELIABILITY PERFORMANCE. SO, WHERE HAVE WE SEEN IMPROVEMENTS FROM AN OUTAGE PERSPECTIVES ET CETERA. PROJECTS THAT WE HAVE IN THE CUE IN 2022 THAT WILL ALSO REALLY HELP TO IMPROVE OUR RELIABILITY PERFORMANCE MOVING FORWARD. YOU KNOW, THROUGH THE YEARS, ET CETERA. SO, TO START WITH, FROM A RELIABILITY PERFORMANCE PERSPECTIVE, I WANT TO START WITH THE WOODLANDS NETWORK IN IT'S ENTIRETY. AND WE'LL START WITH, HOW IT'S PERFORMING FROM AN OUTAGE DURATION PERSPECTIVE, ESSENTIALLY, A CUSTOMER, MY LIGHTS GO OUT, HOW LONG CAN I EXPECT MY LIGHTS TO BE OUT OR WHAT THAT TYPICAL TIME IS. AND ESSENTIALLY WHAT WE'VE SEEN THIS YEAR, YEAR TO DATE IS ESSENTIALLY A 33% IMPROVEMENT OR REDUCTION IN THE DURATION OR THE NUMBER OF MINUTES THAT WE HAVE SEEN OUTAGES LASTING WHEN YOU COMPARE THAT TO THE AVERAGE OF

THE PAST FIVE YEARS. >> THIS IS EXCLUDING THE WINTER

STORM, I'M ASSUMING? >> YES, SIR.

>> I THINK WE WOULD BE WAY OVER

30 MINUTES. >> YES, SIR, THAT EXCLUDES THAT MAJOR EVENT. WHEN YOU QUANTIFY THAT IT'S ABOUT A 38 MINUTE REDUCTION IN HOW LONG THE OUTAGE DURATIONS ARE LASTING. THE NEXT THING I WANTED TO LOOK AT THE RELIABILITY DATA FROM THE WOODLANDS AS A WHOLE, IS ESSENTIALLY, THE AVERAGE NUMBER OF TIMES THAT A CUSTOMER IS INTERRUPTED IN THE NETWORK. SO, ESSENTIALLY, THEY HAVE AN INTERRUPTION, THEY LOSS THE

[00:55:02]

POWER, AND WHAT WE'VE SEEN, AGAIN, EXCLUDING THE WINTER ICE STORM IN FEBRUARY, WE'VE SEEN A 14% IMPROVEMENT WHEN YOU COMPARE OUR YEAR TO DATE VERSUS THE AVERAGE OF THE PAST FIVE YEARS.

SO, WE HAVE SEEN SIGNIFICANT IMPROVEMENTS FROM A DURATION PERSPECTIVE AS WELL AS AN INTERRUPTION PERSPECTIVE. THE NEXT PIECE I WANT TO TALK ABOUT IS A SPECIFIC AREA WHERE THERE WERE SOME CONCERNS AROUND AND THAT AREA IS WINDSOR HILLS, A SUBDIVISION IN THE WOODLANDS AREA. AND I WANT TO TALK ABOUT AN OUTAGE THAT OCCURRED IN THE MONTH OF OCTOBER WHERE THERE WERE CONCERNS, AS WELL AS WE COULD TALK ABOUT SOME OF THE OUTAGES THAT WE'VE SEEN THIS YEAR THAT THEY HAVE FACED IN THAT SUBDIVISION AND SOME OF THE WORK THAT WE'LL BE DOING TO HELP TO MITIGATE THAT IN THE FUTURE. ESSENTIALLY, ON OCTOBER 6TH, THERE WAS AN OUTAGE IN THE WINDSOR HILLS SUBDIVISION. THE OUTAGE WAS BECAUSE OF A BROKEN CROSS-ARM BRACE. AND IF YOU LOOK AT THE PICTURE, ON THE BOTTOM RIGHT, YOU COULD SEE THE CROSS ARM TO FAMILIARIZE YOURSELF WITH WHAT I'M SPEAKING ABOUT. ESSENTIALLY, THE CROSS ARM BRACE FAILED AND IT RESULTED IN WHAT WE CALL OUR BREAKER TRIPPING. ESSENTIALLY WHAT THAT IS IN LAYMAN'S TERMS IS THERE WAS A LOSS OF POWER FOR EVERY CUSTOMER ON THAT CIRCUIT. OUR NETWORK WAS IMMEDIATELY NOTIFIED, THEY WENT OUT TO TROUBLESHOOT THE ISSUES, FOUND THE BROKEN CROSS ARM, GOT IT REPAIRED AND THE CIRCUIT WAS REENERGIZED AND EVERYBODY'S LIGHTS CAME BACK ON. A COUPLE MINUTES LATER, IT WAS DETERMINED THERE WAS ANOTHER PLACE ON THE CIRCUIT THAT HAD AN ISSUE AS WELL, IT'S WHAT WE CALL A JUMPER CONNECTION POINT AND ESSENTIALLY IT WAS ON ONE PHASE ON THAT CIRCUIT AND ESSENTIALLY HAD TO DEENERGIZE THE CIRCUIT AGAIN TO REPAIR THAT. AND ALL THAT TO SAY THE POWER WAS GOING OFF, COMING BACK ON, GOING ON AND OFF. AND THOSE WERE COME OF THE THINGS WE SAW ON OUR SIDE, THE REASONS WHY AND WHAT WE WERE DOING ON OUR SIDE TO GET THOSE PROBLEMS FIXED. OUTSIDE OF THE OCTOBER EVENT, THE MAJORITY OF THE OUTAGES WITHIN WINDSOR HILLS HAVE BEEN TIED TO TRANSFORMER OUTAGES. WE HAVE TWO THINGS TO TRY AND MOVE THAT FORWARD, THE FIRST ONE I'LL SPEAK TO, BUT AS OUR TRANSFORMER INSPECTION AND REPLACEMENT PROGRAM. AND WHAT THIS IS IS WE'RE IDENTIFYING ASSETS THAT ARE TOWARDS THE END OF LIFE, WE INSPECT THEM, AND YOU KNOW, ANY VISUAL DEFECTS OR LEAKS TRANSFORMERS, THINGS ALONG TOSE LINES, WE WILL PROACTIVELY CHANGE THEM TO MITIGATE THE CHANCES OF FAILURE IN THE FUTURE. WE'RE ALSO IMPLEMENTING AN INFRARED PROGRAM. WE'RE LOOKING AT PLACES WHERE THE LOAD MAY BE HIGH, ET CETERA.

>>> OKAY. SO, THAT WAS THE RELIABILITY PERFORMANCE. I WANTED TO TALK ABOUT TWO OTHER THINGS WHILE I WAS HERE TODAY, AND THAT IS WHAT HAVE WE DONE IN 2021 FROM A PROJECTS PERSPECTIVE TO HELP IMPROVE THE RELIABILITY PERFORMANCE FOR OUR WOODLANDS

AREA? >> SO, WE'LL TALK ABOUT 2021 AND HOP INTO 2022. BUT, FOR 2021, TO START WITH YOU KNOW, WE HAVE REPLACED OVER 35,000 FEET OF UNDERGROUND CABLE. AND THAT'S ESSENTIALLY, THE WIRE THAT RUNS FROM TRANSFORMER TO TRANSFORMER UNDERNEATH THE EARTH. AND WHAT WE'VE DONE THERE ESSENTIALLY IS THAT WAS CABLE THAT'S TOWARDS THE END OF IT'S LIFE. WE TARGET EARLY 1980S CABLE AND REPLACE IT WITH NEWER WIRE WHICH LEADS TO BETTER RELIABILITY T OUT OF THAT 35,000 FEET REPLACED, THE BULK WAS IS IN THE PANTHER CREEK VILLAGE, FOR 2021 WE'VE REPLACED APPROXIMATELY 200 TRANSFORMERS, AGAIN PART OF THE TRANSFORMER REPLACEMENT PROGRAM I SPOKE ABOUT. AND WE REPLACED SIX SWITCH CABINETS AND THAT'S TIED TO ASSETS TOWARDS THE END OF THEIR LIFE, THEY'RE AGING, WE PRIORITIZED THEM BASED OFF OF THAT AND WE PROACTIVELY REPLACED THEM PRIOR TO FAILURE. OKAY. LOOKING FORWARD INTO 2022 WE DO HAVE A TREMENDOUS AMOUNT OF PROJECTS IN THE CUE FOR THE WOODLANDS AREA. WE ARE INVESTING HEAVILY WITHIN THE WOODLANDS FOR TARGETED RELIABILITY IMPROVEMENT

[01:00:02]

PROJECTS. TO START WITH, WE DO HAVE OVER 50,000 FEET OF UNDERGROUND CABLE IDENTIFIED. THE BULK STHAR OF THAT CABLE BEING WITHIN THE PANTHER CREEK, AND THE BULGAR VILLAGES. AND WE EXPECT THAT TO PAY DIVIDENDS IN THE FUTURE. WE HAVE ALREADY IDENTIFIED APPROXIMATELY 200 TRANSFORMERS THAT THE DESIGNS ARE COMPLETED AND WE EXPECT EXECUTION IN Q 1 AND 2. AND WE HAVE INSTRUMENTAL PART OF IMPROPHETING THE RELIABILITY PERFORMANCE FOR THE WOODLANDS NETWORK. SO, THAT'S ALL THAT I HAVE. I'LL HAND IT BACK OVER TO DETRICK TO FINISH THE REMAINING

SLIDES. >> I HAVE ONE QUESTION ABOUT

YOUR PRESENTATION. >> YES, SIR?

>> YOU TALKED ABOUT A 38 MINUTE IMPROVEMENT AND 33%. DO YOU KNOW WHAT YOUR AVERAGE OUTAGE IS?

>> WE'RE DOWN TO 120 MINUTES, IT'S A METRIC CALLED KADI, ESSENTIALLY AFTER THE OUTAGE OCCURS IT'S 120 MINUTES TO GET

IT RESTORED. >> THANK YOU.

>> I HAVE A QUESTION, SIR, IF YOU WOULDN'T MIND. ONE OF OUR NEIGHBORS HAS OFFERED TO IDENTIFY OUTAGES FOR STREET

LIGHTS. >> OKAY.

>> THEY EVIDENTLY WALK AROUND QUITE A BIT IN THE EVENING OR AT NIGHT. SO, I WAS HOPING THAT YOUR APP WOULD ALLOW THAT, AND AGAIN, I'M NOT THAT SAVVY ABOUT APPS, IT MIGHT BE THERE, BUT I DON'T SEE IT. IT SAYS TO ME, WHERE IS THE OUTAGE OCCURRING.

THAT'S THE PLACE THAT I'M LOCATING THAT I CAN INSERT THE INFORMATION, BUT IF YOU ARE JUST WALKING AROUND AND IT'S NOT YOUR HOUSE, HOW DO YOU DO THAT IF YOU DON'T KNOW AN ADDRESS? LIKE IF IT'S IN THE MIDDLE OF THE A BLOCK OR.

>> DR. SEKULA-GIBBS, YOU COULD USE THE WOODLANDS 311 APP, LITERALLY STAND UNDER THE LIGHT POLE AND IT WILL TAKE THE GPS COORDINATES RIGHT THERE FROM OUR PHONE AND IDENTIFY THAT LIGHT POLE FOR YOU. THAT'S THE WAY TO HANDLE LIGHT POLE OUTAGES.

>> IT SOUNDS EASY TO YOU. BUT JUST WALK ME THROUGH IT, AGAIN, SO, I'M STANDING IN FRONT OF AN OUT LIGHT, HELP ME OUT HERE...

>> OKAY. >> AND I DON'T PULL UP ENTERGY,

I PULL UP 311? >> YES.

>> AND THAT WILL CONNECT TO ENTERGY?

>> YES. AND THAT'S A GREAT QUESTION AND WE HAVAL SLIDE SPECIFICALLY ON THAT TOPIC. THERE'S NEW ADVANCES THAT WE'VE MADE WITH OUR APP THAT IS ACTUALLY TIED EXACTLY TO STREET LIGHTS THAT WE EXPECT TO BE VERY BENEFICIAL TO THE COMMUNITY.

>> AND I'LL ADDRESS THAT. >> AND THAT MAY BE HIS FIRST

SLIDE. >> OKAY. GREAT.

>> WELL, WE'LL GO STRAIGHT TO THE LIGHTING POLE, AND I'LL GO BACK TO THE OTHER SLIDES SINCE WE'VE DISCUSSED IT HERE. AS YOU SAID, DR. SEKULA-GIBBS WE HAVE A NEW LIGHTING PILOT AND IT WAS DEVELOPED TO REPORT STREET LIGHT OUTAGES IN WOODLANDS. WE HAVE A SCREEN SHOT THAT WALKS YOU THERE YOU STEP BY STEP ON HOW TO REPORT THAT OUT. AND I'M MORE THAN HAPPY TO SHARE THAT WITH THE BOARD OF DIRECTORS AT THE CONCLUSION OF THIS MEETING.

JUST TO TALK ABOUT A LITTLE BIT FURTHER, IT IS A PILOT APP AND IT'S ONLY FOR THE WOODLANDS NETWORK. SO, WE'RE PILOTING THIS LIGHTING PILOT IN THE WOODLANDS AND THE BEAUMONT M NETWORK. IT HAS TO BE THROUGH THE APP, IT HAS TO BE THROUGH THE APP. SO, THAT MIGHT BE COME OF THE CONSTRAINTS THAT YOU ARE SEEING. BUT IF YOU ARE LOGGED INTO THE APP AND YOU LIVE IN THE WOODLANDS NETWORK, YOU'LL BE ABLE TO LOG INTO THE HOME SCREEN. IF YOU LOOK AT THE PICTURE THERE, ABOVE YOU.

>> SORRY TO INTERRUPT, BUT. SO, IF IT SAYS ON MY PHONE, MY

ENTERGY.COM, I'M NOT IN THE APP? >> THAT'S CORRECT.

>> I THOUGHT I WAS IN THE APP, BUT WHEN YOU SAID THAT, I'M

THINKING I'M NOT IN THE APP. >> YOU'RE NOT IN THE APP. IT'S AN APPLICATION THAT YOU DOWNLOAD FROM THE GOOGLE PLAY STORE OR APPLE STORE, YOU DOWNLOAD IT AND YOU HAVE TO REPORT THE LIGHTS

THROUGH THE APP. >> ONLY THE APP?

>> YES. >> AND WE'RE WORKING RIGHT NOW IT IS A PILOT AND WE HAVE HOPES TO INCREASE THAT PILOT TO WHERE CUSTOMERS CAN GO ONTO MY ENTERGY.COM AND REPORT THE STRAITH LIGHTS OUT. AS OF RIGHT NOW, THAT REPORTING IS ONLY THROUGH THE APPLICATION. SO, I'LL TALK ABOUT THAT IN MORE

[01:05:03]

DETAIL. SO, YES, THAT PILOT WAS DEVELOP AND ONCE YOU LOG INTO YOUR PHONE, IF YOU LOOK AT THE SCREEN YOU'LL GO TO THE FUNCTION AND SEE WHERE YOU COULD REPORT A STREET LIGHT OUT. IF YOU ARE LOGGED INTO YOUR ACCOUNT AND IT DOES NOT WORK FOR GUEST USERS, SO YOU HAVE TO BE LOGGED INTO YOUR ACTUAL ENTERGY ACCOUNT.

YOU COULD GO AND HIT THAT REPORT STR STREET LIGHT OUT FUNCTION AND YOU'LL SEE THE IMAGE TO THE RIGHT, IT WILL PULL UP ALL THE LIGHTS IN OUR SYSTEM. YOU'LL BE ABLE TO IDENTIFY THE ACTUAL FACILITY. YOU'LL BE ABLE TO SELECT THAT LIGHT AND THEN YOU CAN MAKE NOTES OR COMMENTS ON THAT LIGHT, YOU COULD SAY, HEY, THIS LIGHT IS OUT OR LET'S SAY SOMEONE HIT THE POLE, YOU CAN ADD ADDITIONAL COMMENTS INTO THE STR STREET LIGHT REPORTING. ONCE YOU MAKE THAT REPORT, IT'S UP TO US TO GO OUT AND RESPOND TO REPAIR THAT LIGHT. WE DO HAVE A ST STREET LIGHT CONTRACT CREW THAT GOES OUT AND REPAIRS THE OUT

LIGHTS. >> THE WOODLANDS IS ALL UNDERGROUND SO IF THERE'S AN ISSUE WITH THE LIGHT AND IT REQUIRES AN UNDERGROUND REPAIR. THAT COULD BE SUSPENDED. IF IT'S SOMETHING THAT'S UNDERGROUND IT WILL BE AN EXTENDED DURATION OF REPAIR. IT'S HARD TO PUT A COMMIT DATE ON THE REPAIRS WHEN THEY ARE UNDERGROUND FACILITIES.

>> QUESTION? >> YES.

>> SO, ONCE IT'S REPORTED, LET'S SAY I'M IN THE PROCESS OF REPORTING THE LIGHT BEING OUT, WOULD I ALSO SEE, OR IS THERE A WAY TO KNOW THAT 10 OTHER PEOPLE HAVE ALREADY REPORTED IT AND THEREFORE, WE DON'T NEED TO KEEP REPORTING IT OR DOES IT KEEP COMING IN CONSTANTLY, AND THEN, FOLLOWUP TO THAT, IS DO WE GET FEEDBACK TO KNOW THAT THIS WILL NOW BE REPAIRED OR IT HAS BEEN

REPAIRED? >> FOR YOUR FOLLOWUP, YOU WILL GET A CONFIRMATION NUMBER AND I CAN FOLLOWUP IF THERE'S SOMETHING TO SEND BACK TO THE INDIVIDUAL USER PUTTING IN THE TICKET. I'M NOT 100% SURE, BUT YOU WILL GET A CONFIRMATION NUMBER LETTING YOU KNOW THAT TICKET IS BEEN SUBMITTED AND THAT CONFIRMATION IS YOU'RE GUARANTIED THAT TEST BEEN SUBMITTED TO ENTERGY AND WE'LL FOLLOWUP ON THAT REPORT AS WELL.

>> I WANT TO TALK ABOUT OUR POWER THROUGH SERVICES, IT'S AROUND ENHANCED RELIABILITY AVENUES THAT ONCE APPROVED, IT WILL PROVIDE BACKUP GENERATIONS FOR HOST CUSTOMERS. HOST CUSTOMERS ARE A CUSTOMER LIKE YOURSELF, OR SOMEONE THAT'S ONLY A COMMERCIAL CUSTOMER, THEY WILL BE ABLE TO COME IN AND PURCHASE A GENERATOR FROM ENTERGY. AND HOW THIS PROGRAM WILL WORK IS THE CUSTOMER WILL NOT HAVE TO PAY UP FRONT FOR THE GENERATOR.

THE CUSTOMER WILL SPLIT THE COST WITH ENTERGY AND WE'LL COME OUT AND INSTALL THE GENERATOR, OPERATE AND MAINTAIN IT WITH NO UP FRONT COST TO THE CUSTOMER, THERE'LL BE A MONTHLY CHARGE ASSOCIATED WITH THAT GENERATOR AND HOW THE GENERATOR WILL WORK IS LET'S SAY IN THE CASE OF AN OUTAGE, THAT GENERATOR WE OPERATE IS RAN OFF OF NATURAL GAS AND PROVIDE BACKUP GENERATION TO A HOST CUSTOMER WHICH WOULD BE A COMMERCIAL CUSTOMER IN THIS CASE. IN THE EVENT OF A WINTER STORM, LIKE WE HAD EARLIER THIS YEAR, H-E-B WAS A PILOT CUSTOMER AND THEY WERE ABLE TO BENEFIT FROM THAT GENERATOR AND THEY RAN SUCCESSFULLY FOR 18 HOURS BECAUSE OF THAT GENERATOR. NOT ONLY DOES THIS GENERATOR HELP THE HOST CUSTOMER, WHICH IS THE COMMERCIAL CUSTOMER, IT ALSO HELPS THE ENTERGY GRID. THIS GENERATOR IS TIED AHEAD OF THE METER OF THE CUSTOMER. SO IT ESSENTIALLY ACTS AS ANOTHER UTILITY POLE OR TRANSFORMER.

SO, NOT ONLY ARE WE ABLE TO FEED BACKUP POWER TO THE CUSTOMER, BUT WE WERE ABLE TO TAKE THAT POWER AND FEED IT BACK TO THE GRID. IF YOU LOOK AT THE PICTURE, WE HAVE A COMPANY THAT WE'RE REGULATED WITH, IS MISO, IT HAS REMOTE CAPABILITY TO CONTROL THEIR GENERATORS, SO, IF THERE'S EVER A POINT WHERE WE NEED TO OPERATE THAT GENERATOR TO PROVIDE MORE POWER BACK TO THE GRID, WE CAN OPEN THAT GENERATOR AND PROVIDE IT BACK TO THE GRID WITH NO EFFECT TO THE CUSTOMER. AND ONE THING I WOULD LIKE TO REITERATE, IS THAT CUSTOMER THAT'S PAYING FOR THAT GENE GENERATOR MONTHLY IS A PRIORITY.

THAT HOST CUSTOMER WILL GET PRIORITY AND THEY WILL BE ON BACK-UP GENERATOR THROUGH OUR ENTERGY PROVIDED GENERATOR UNTIL WE GET THE GRID BACK UP AND WE WILL ALSO OPERATE THE GENERATOR FOR POWER TO THE GRID AS WELL. RIGHT NOW, IT'S NOT APPROVED BUT

[01:10:04]

WHICH HOPE TO GET IT APPROVED IN 2022. WE HAVE SEVERAL PILOTS THAT WE'RE PUTTING OUT THERE TO GET FEEDBACK THAT WE COULD PROVIDE AND THIS IS SOMETHING THAT WE COULD PROVIDE, THIS IS WHAT OUR CUSTOMERS WANT AND ONCE AGAIN, THIS IS WHAT OUR CUSTOMERS ARE TELLING US THEY WANT AND WE WANT TO BE IN THE PLACE TO PROVIDE THOSE SERVICES SO WE COULD BE THE ONE POINT STOP FOR THE CUSTOMER. WE HAVE MORE INFORMATION ABOUT THAT COMING. HOPEFULLY BY THE END OF 2022 WE'LL GET THAT APPROVED, FINGERS CROSSED AND WE HAVE SEVERAL CUSTOMERS AS WELL, AND THE TOWNSHIP IS INTERESTED IN THAT, SO WE'RE DEFINITELY HAPPY TO HAVE THAT PRODUCT IN SERVICE. AND LASTLY, WE WANT TO TALK ABOUT THE COMMUNITY. SO, YOUR COMMUNITY IS OUR COMMUNITY. WE ALL LIVE HERE AND WE WANT TO BE SURE TO SUPPORT THE COMMUNITY.

SO, THIS YEAR, AFTER THE WINTER STORM, WE WERE ABLE TO CONTRIBUTE $650,000 IN DONATIONS TO LOCAL ORGANIZATIONS EFFECTED BY THE WINTER STORM. WE CONTRIBUTED OVER 7,000 VOLUNTEER HOURS IN 2020 WITH ORGANIZATIONS SUCH AS MONTOMGERY COUNTY BANK, SOUTH TEXAS FOOD BANK, KIDS MEALS AND JUNIOR ACHIEVEMENTS AND MANY, MANY, MORE. AND ALSO WITH THAT, WE KNOW IT'S BEEN A CHALLENGING COUPLE OF YEARWISE COVID, MANY BUSINESSES ARE EFFECTED SO ENTERGY HAS CONTINUED TO HELP THOSE IN NEED BY OFFERING BILL PAYMENT ASSISTANCE. WE ASK ALL OF OUR CUSTOMERS IF THERE'S EVER A TIME THAT YOU NEED ASSISTANCE WITH YOUR BILL, PLEASE CALL US OR GO ONLINE TO THE ENTERGY APP AND SET UP A PAYMENT PLAN WITH US, FOR THE CUSTOMERS HAVING PROBLEMS PAYING. WE DON'T WANT TO DISCONNECT OUR CUSTOMERS, WE WENT TO HELP OUR CUSTOMERS, AND WE OFFER ASSISTANCE FOR THE EMERGENCY RENT PROGRAM. THE STATE HAS FUNDS FOR THOSE AND WE PARTNERED WITH LOCAL ORGANIZATIONS TO MAKE SURE THAT EVERYONE KNOWS WHAT RESOURCES ARE OUT THERE AND WE'LL ALSO PROVIDE AN E-MAILED LINK TO THOSE RESOURCES THAT WE COULD SHARE OUT WITH THE COMMUNITY AS WELL. SO, THAT WILLING THE CONCLUSION OF MY PRESENTATION. AND AT THIS POINT, I WOULD LIKE TO OPEN UP FOR ANY QUESTIONS THAT YOU MIGHT HAVE. AND I WANT TO PREFACE THAT I'M BRAND NEW THE AREA, SO I'VE BEEN WITH ENTERGY HERE IN THE AREA FOR TWO MONTHS, SO ANY QUESTIONS THAT I DON'T HAVE ANSWERS TO, I PROMISE TO FOLLOW UP AND GET THOSE

RESPONSES BACK TO YOU. >> I GUESS, GOVERNOR ABBOTT HAS BEEN VOCAL GUARANTYING US OF A NONREPEAT OF LAST YEAR'S WINTER STORM. I KNOW A LOT OF EFFORT WAS MADE MID-STORM TO GET US BACK UP. ENTERGY, YOU GOT US BACK UP QUICKER THAN CENTER POINT, OR ERCOT RELATED POWER GENERATORS. HAS THERE BEEN ANYTHING ELSE DONE OTHER THAN THAT THE EMERGENCY RESPONSE MITIGATION SINCE THEN THAT PROVIDES MR. ABBOTT WITH SO MUCH

CONFIDENCE? >> OUTSIDE OF WINTERIZING OUR POWER PLANTS, THERE'S A CRITICAL CUSTOMER LIST THAT WE MAKE SURE TO EVALUATE AND MAKE SURE OUR FIRST RESPONDERS IN OUR HOSPITALS AND CRITICAL RESOURCES ARE ON THAT LIST. SO, UNFORTUNATELY WITH THE LAST POWER OUTAGE THAT WE HAD EARLIER IN FEBRUARY, WE DIDN'T GET MUCH OF A NOTICE, IT WAS A 4:30 A.M.

CALL WITH 5-10 MINUTES BEFORE WE HAVE TO CUT JUST SO SAVE THE SYSTEM SO WE DIDN'T LOSE IT FOR A LONGER TIME. SO, WITH THAT IN MIND, WE'VE INCREASED THE RELIABILITY ON OUR FEEDERS HERE, WE WORKED ON MAKING SURE THAT WE HAVE WINTERIZED OUR POWER PLANTS AND WE THINK THAT WE'RE IN A MUCH BETTER POSITION SHOULD WE

HAVE ANOTHER LARGE STORM. >> IS IT POSSIBLE FOR YOU TO SHARE YOUR TIER ONE FACILITY LIST FOR OUR FOOTPRINT TO MAKE SURE THAT WE DON'T HAVE ANYTHING MISSING. I KNOW, LAST YEAR WE FOUND THAT SEVERAL OF OUR FIRE STATIONS WEREN'T ON THE LIST AS WELL AS SOME OF OUR RECREATIONAL CENTERS THAT WE USE AS WARMING

CENTERS. >> I CAN GET YOU A RESPONSE TO THAT AFTER FOLLOWING UP WITH OUR LEADERSHIP TEAM.

>> I'M NOT LOOKING FOR ANYTHING NONPUBLIC, WE MIGHT SAY, CAN YOU CONSIDER THIS FACILITY FOR US BECAUSE IT'S A COMMUNITY WIDE

FACILITY THAT WE BRING UP. >> (INAUDIBLE)

>> WE HAVE GENERATORS AT THE FIRE STATIONS BUT THEY DIDN'T ALL WORK, UNFORTUNATELY. IT IS WHAT IT IS.

>> ALL RIGHT. >> ALL RIGHT. ANY OTHER

QUESTIONS? >> NOPE. BUT I WANTED TO SHARE AND SAY THANK YOU. WE HAD IN MY NEIGHBORHOOD, A MONTH, IT WAS EARLY OCTOBER, HAD A NUMBER OF STREET LIGHTS OUT THROUGHOUT AND WITHIN A WEEK, YOU HAD SOME OF THEM WERE MORE MAJOR THAN

[01:15:08]

REPLACING THE LIGHTBULBS, BUT OTHERS WERE NOT, AND YOU CAME OUT AND FIX THAT, OR AT LEAST YOUR TEAM DID. I'M GRATEFUL FOR THAT. AND I THINK YOUR PAYMENT ASSIST PLAN HAS BEEN USED FOR MANY OF OUR NON-PROFITS IN THE COMMUNITY. SO WE'RE GRATEFUL FOR EVERYTHING THAT ENTERGY CONTINUES TO DO.

>> THANK YOU, DR. SNYDER. >> YOU'RE WELCOME.

>> IF I MAY, I THINK WHAT I FOUND WITH ALONG WITH PROBABLY MANY OF THE BOARD MEMBERS IS I'LL GET ALERTED AS SOON AS THERE'S A POWER OUTAGE IN WINDSOR HILLS. I WOULD LIKE TO FOCUS ON THAT, ALTHOUGH WE DO HAVE POWER OUTAGES IN OUR COMMUNITY. THE MORE FRUSTRATING PART IS NOT SO MUCH THE LARGER OUTAGES, IT SEEMS LIKE THERE ARE A LOT OF BLIPS, OR BLURPS, FOR THE 10-15 MINUTE RANGE I GUESS IT'S ONE OF THESE THINGS THAT RESIDENTS LOSE POWER AND BY THE TIME THEY REPORT IT COMES BACK ON. SO, IT'S REALLY AN ANNOYANCE FOR THEM TO LOSE POWER, I THINK ONE OF THE TIMES FOR AN UNEXPLAINED, I'LL USE UNEXPLAINED, IF A TRANSFORMER BLOWS, I KNOW THERE ARE THINGS WE CAN'T HELP. ALL THE WAY UP TO BEING AN HOUR AND-A-HALF.

SO, THERE'S A LOT OF, AND THIS GOES BACK FROM SEPTEMBER, BUT IN OCTOBER, THERE WAS LIKE TWO IN ONE WEEK. AND ONE ON THE 15TH OF OCTOBER, AND THE 29TH OF OCTOBER, THE NOVEMBER 3RD, SO, THERE'S A LOT OF LITTLE BLIPS, AND I'LL CALL THEM BLIPS, I DON'T KNOW THE TECHNICAL TERM IS FOR THAT. ARE THEY CAUSED FROM THE TRANSFORMERS, DO YOU THINK OR DO YOU HAVE ANY IDEA OF MAY BE WHY THOSE LITTLE SPURTS HAPPEN?

>> IS THAT INFORMATION THAT YOU CAN SHARE WITH ME WITH THOSE PARTICULAR ADDRESSES EFFECTED, THAT WE WE COULD DO MORE RESEARCH, AND WE CAN PULL UP THAT DATA AND SEE WHAT HAPPENED OR WHAT TRIPPED, IT WOULD BE NICE TO HAVE THOSE ADDRESSES SO WE CAN DO A DEEP DIVE AND IF THERE'S SOMEONE THAT WE NEED TO REACH OUT TO, WE CAN TOUCH BASE AND WE'LL DO MORE COORDINATION IN THE AREA WITH OUR TEAM TO SEE IF THERE'S ANYTHING GOING ON THERE AS WELL. IF WE COULD GET MORE DATA, THE MORE HELPFUL WE

COULD BE IN THAT AREA. >> I THINK IT HAD SOMETHING TO DO WITH THE TRANSFORMERS, AS YOU ARE DOING UPGRADES FOR THAT, IT'S PROBABLY ALONG THESE LINES. BUT, I'LL GET YOU THOSE ADDRESSES AND MAY BE YOU COULD FIGURE OUT FROM THERE WHAT TRANSFORMERS THEY GO TO OR WHERE THEY ACTUALLY GO.

>> ABSOLUTELY. >> THANK YOU.

>> AND IF WE COULD GET YOUR CONTACT INFORMATION. YOU HEARD HOW WE TREAT JOHN POWERS. WE'RE THE SAME WITH THE ENERGY COMPANIES, WE WILL TEXT AND E-MAIL YOU ALL HOURS OF THE NIGHT AND REGARDLESS OF WEEKENDS.

>> THAT'S WHAT I'M HERE FOR. >> UNFORTUNATELY, I HAD SALLY'S CELLPHONE, SO SHE WOULD GET ME EVERY ONCE IN AWHILE, BUT I'LL NEED REPLACEMENT CONTACTS NOW THAT SHE'S RETIRED IF YOU DON'T MIND CIRCULATING THAT. AND WELCOME TO OUR AREA.

>> I'M HAPPY TO BE A TEXAN NOW. >> YOU MOVED FROM OUT OF TEXAS?

>> I MOVED FROM LOUISIANA. I CAME HERE FROM THE HURRICANES, IT'S RIGHT DOWN THE ROAD BUT IT'S STILL A MOVE.

[11. Receive, consider and act upon the financial report;]

>> THAT'S LIKE, EAST TEXAS, WE'RE ALL COUSINS.

>> WELL, THANK YOU ALL, WERE THERE ANY OTHER QUESTIONS FOR

ME? >> THANK YOU.

>> ALL RIGHT. THANK YOU. >> DO WE HAVE A MOTION AND A

SECOND TO ACCEPT THE REPORT? >> SO MOVED.

>> SECOND. ALL IN FAVOR SAY AYE.

>> (CHORUS OF AYES). ALL RIGHT. RECEIVE AND CONSIDER AND ACT UPON THE FINANCIAL REPORT, MONIQUE SHARP.

>>> HELLO, GOOD EVENING, THIS IS THE FINANCIAL REPORT FOR THE 10 MONTHS ENDING OCTOBER 31, 2021. SO IN YOUR JANUARY BOARD MEETING WE'LL GET CAUGHT UP FOR THE REST OF THIS YEAR. THIS IS A GOOD REPORT, THOUGH, AN EXCELLENT FINANCIAL REPORT, I THINK TO FINISH OUT THE YEAR WITH. I'LL GO OVER SOME OF THE DETAILS.

LOOKING FIRST AT OUR GENERAL FUND IN TERMS OF TOTAL REVENUES, YEAR TO DATE BUDGET WAS 97.700-0000, OUR ACTUAL REVENUES WERE $1015 MILLION. MOST OF THAT IS RELATED TO OUR SALES TAX

[01:20:03]

REVENUE, AT THE END OF OCTOBER, IT WAS $2.8 MILLION FAVORABLE, AND WE JUST TODAY, GOT THE IT DECEMBER REPORT. JUST THIS AFTERNOON, SO, I'LL SHARE THAT WITH YOU IN JUST A MINUTE. AND YESTERDAY WE GOT THE LATEST HOTEL TAX REPORTS SO, I'LL GIVE YOU UPDATED INFORMATION THERE. PROPERTY TAX IS ALSO FAVORABLE, CONTRIBUTING TO THE FAVORABLE VARIANTS AT $1.1 MILLION. THIS AMOUNT HERE IS PRIMARILY RELATED TO THE FACT THAT WE BUDGETED FOR A LARGER ALLOWANCE OF UNCOLLECTIBLES, NOT KNOWING IF COVID WOULD HAVE AN IMPACT ON 2021ID NOT, SO WE DID NOT END UP NEEDING THAT ALLOWANCE. THE MONEYS FROM THE TERM NAGS OF THE EXXON MOBILE ABATEMENT GOT DEPOSTED IN NOVEMBER. IN TERMS OF EXPENDITURES, YEAR TO DATE BUDGET WAS $80.8 MILLION. OUR ACTUAL EX-SPENDTURES ARE $75.8 MILLION RESULTING IN A FAVORABLE VARIANCE OF JUST OVER $5 MILLION. THERE ARE SOME OF THESE ARE TIMING DIFFERENCES WHERE I KNOW THE VARIANCES, AND THE EXPENSES HAVE HIT IN NOVEMBER AND DECEMBER, BUT, WE WILL END THE YEAR ATT LEAST $4 MILLION FAVORABLE, IF NOT HIGHER. AND IT'S FOR A VARIETY OF REASONS, YOU COULD SEE SOME OF THE DIFFERENT DEPARTMENTS HERE, WE'VE HAD SAVINGS IN SALARIES AND BENEFITS, WE'VE HAD QUITE A BIT OF FAVORABLE VARIANCES IN CONTRACTED SERVICES TO EITHER JUST CAREFULLY MANAGES THE CONTRACTS OR CHANGING THE TERMS OF THE CONTRACTS. THIS IS A SALES TAX REPORT THAT I MENTIONED. SO, THIS IS THE DECEMBER, THE YEAR-END ONE.

DECEMBER, WE'RE ON A TWO-MONTH LAG, SO THIS DECEMBER NUMBERS ACTUALLY RELATE BACK TO OCTOBER ACTIVITY. BUT YOU COULD SEE HERE THAT IN TOTAL FOR THE YEAR, $55.4 MILLION. THAT IS $8 MILLION OR 17% HIGHER THAN THE PREVIOUS YEAR AND WE'RE 8% OR $4.1 MILLION OVER BUDGET. SO, AGAIN, WE ACCOUNTED FOR ABOUT $3 MILLION ABOUT $2.8 MILLION IN THE BUDGET PROCESS, AT THAT TIME, BUT THINGS HAVE JUST EXPLODED OVER THE LAST QUARTER AND-A-HALF SO, WE ARE GOING TO DEFINITELY EXCEED WHAT WE FORECASTED AND THIS WILL BE THE NEW BASE GOING

INTO THE NEW YEAR. >> AND SOME OF THIS IS

INFLATION RELATED? >> SURE.

>> AS PRICES GO UP, SALES TAX PERCENTAGE COLLECTION GOES UP.

SO IT WOULD BE... >> YOU'RE EXACTLY RIGHT, THAT IS CORRECT. AS WE TALK ABOUT BEFORE, INTERNET SALES TRANSACTIONS CONTINUE TO BOOST US IN THAT AREA, SO WE'RE FORECASTING A 333% GROWTH FROM 20 TO 2021, AND BELIEVE THAT NUMBER WILL CONTINUE TO CLIMB INTO 2022, MAY BE NOT AT 33%, BUT STILL AT A VERY STEADY RATE. AND THEN, HERE'S OUR HOTEL OCCUPANCY TAX REPORT, SO, GREAT REPORT TO END THE YEAR. THIS IS ONLY THROUGH NOVEMBER, SO, AND THIS IS ON A ONE-MONTH LAG INSTEAD OF TWO. SO, WE STILL HAVE OUR DECEMBER REPORT WHICH WILL REFLECT NOVEMBER ACTIVITY. BUT, YOU COULD SEE HERE THAT THE REALLY GREAT REBOUND IN HOTEL TAX. $1.6 MILLION OR 42% HIGHER THAN THE PREVIOUS YEAR AND WE'RE 3 AND-A-HALF% ABOVE BUDGET. SO,

GREAT WORK. >> I WILL EAT CROW WHEN YOU PICKED OUR NUMBER, BRUCE, I THOUGHT, NO WAY IN THE WORLD WERE WE GOING TO MEET IT, AND I LOOKED LIKE I WAS GOING TO BE RIGHT ALL THE WAY UP UNTIL THE LAST FEW MONTHS. SO, I GUESS I'LL HAVE TO PAY MY DUES FOR DOUBLE GUESSING YOUR REVENUE

PICK. >> BUT, DON'T YOU ENJOY BEING

WRONG ONCE IN A WHILE? >> ABSOLUTELY. THAT STEAK

DINNER WILL BE WORTH $186,000. >> A LOT OF HORSES LOOK REALLY GOOD AT THE KENTUCKY DERBY UNTIL THE FINAL STRETCH.

>> YEAH. >> WELL, I'M GRATEFUL. LET'S PUT IT THAT WAY. IT'S, YEAH, OBVIOUSLY, THE MARKET IS REALLY COMING BACK PRETTY STRONG AND ALL THE INDICATIONS FOR NEXT YEAR ARE VERY POSITIVE. THE ONE THING THAT I THINK EVERYBODY NEEDS TO BE CAUTIONED ABOUT IS THERE'S A SIGNIFICANT INFLATION FACTOR GOING ON NOW. NOT SO MUCH IN THE HOTEL TAXES, BUT CERTAINLY IN THE SALES TAXES THAT WE NEED TO BE DOG COGNIZANT

[01:25:25]

OF. IT'S WONDERFUL NEWS FOR THE TOWNSHIP, BUT EVERYBODY NEEDS TO REALIZE THERE'S GOING TO BE A LOT OF PRESSURE ON COST FOR THE

NEXT 12-18 MONTHS. >> SPEAKING TO INFLATION, I KNOW COME OF THE HOMES BEING BUILT IN OUR COMMUNITY THAT'S CLOSED, THEY'RE NOT EVEN PUTTING A PRICE ON THE HOMES UNTIL THEY'RE ACTUALLY FINISHED BECAUSE THE BUILDER DOESN'T WANT TO BE UNDER WATER BY THE TIME IT'S OVER AND THAT'S MAKING A

BIG PROBLEM. >> THAT'S A REALLY UNFORTUNATE

METAPHOR. >> I KNOW YOU ARE ON THE ONE WATER TASK FORCE AND EVERYTHING IS WATER BUT IT'S WATER UNDER

THE BRIDGE NOW, THANK YOU. >> THOSE ARE GREAT POINTS ON THE INFLATIONARY FACTOR AND WE'LL FACTOR THAT INTO OUR ANALYSIS. FOR SURE. AND THAT CONCLUDE MY REPORT.

[12. Receive, consider and act upon the 2022 service agreement with The Woodlands Economic Development Partnership (C-2021-0289); ]

>> ALL RIGHT. GREAT TO END THE YEAR ON A POSITIVE NOTE. ANY

QUESTIONS FOR MONIQUE? >> IF THERE ARE NONE, WE HAVE A

MOTION AND A SECOND. >> SO MOVED.

>> SECOND. >> ALL IN FAVOR SAY AYE.

>> (CHORUS OF AYES). >> ALL RIGHT, THAT WILL CARRY.

>>> MOVING ONTO AGENDA ITEM 12, RECEIVE AND CONSIDER AN ACT UPON THE 2022 SERVICE AGREEMENT WITH THE WOODLANDS ECOECONOMIC

DEVELOPMENT PARTNERSHIP. NICK? >> THANK YOU, VERY MUCH, CHAIRMAN BUNCH, AND YOU WERE PART OF THE REASON TO THE GROWTH BECAUSE YOU HELD THE LARGEST CONVENTION WE HAD IN THE WOODLANDS WITH THE WOODLANDS FINANCIAL GROUP IN THE SUMMER MONTHS AND THAT'S WHEN WE TURNED THE CORNER, SO WE CERTAINLY APPRECIATE YOU BRINGING YOUR CONFIC CONVENTION HERE AND HAVING IT IN THE WOODLANDS. IT'S GREAT TO SEE THAT REPORT. WE HAD A WHOLE LT OF DISCUSSIONS AT VISIT TO WOODLANDS, THE OCTOBER MONTH WAS HUGE. YOU KNOW, NOVEMBER IS GOING TO BE OFF JUST A LITTLE BIT FROM WHAT WE THOUGHT. BUT DECEMBER HAS STARTED IN A GREAT WAY. THIS WEEK WE HAVE LOTS OF CONVENTION GROUPS IN THERE. ALL THAT BEING SAID, ECONOMIC DEVELOPMENT IS VERY IMPORTANT TO THE WOODLANDS TOWNSHIP AND IT'S PART OF OUR ENABLING LEGISLATION AND WE DO ECONOMIC DEVELOPMENT IN A VARIETY OF WAYS. WE DO SOME OF IT INTERNALLY WITH OUR STAFF HERE, WITH OUR BOARD, WE DO THAT WITH VISIT THE WOODLANDS, WE DO THAT WITH OUR PARKS AND RECREATION DEPARTMENT AND THAT'S WHERE WE'RE ENGAGING AND ENTERING LOOKING DEEPER INTO SPORT'S TOURISM AND ALL THE AMENITIES THAT WE HAVE HERE AND WE ALSO OUTSOURCE SOME OF THAT ECONOMIC DEVELOPMENT AS WELL AND THAT IS THROUGH THE WOODLANDS AREA ECONOMIC DEVELOPMENT PARTNERSHIP. SO, WE HAVE BUILT IN WENT THROUGH A BUDGET PROCESS IN THE SUMMERTIME TO PLUG A NUMBER IN AND EVERY YEAR YOU TAKE A LOOK AT THE SERVICE AGREEMENT. LAST WEEK, THE ECONOMIC DEVELOPMENT PARTNERSHIPS CEO'S, GILL WHO IS HERE AND HIS STAFF DELIVERED THE ANNUAL REPORT OF THOSE DELIVERABLES. WITHIN YOUR PACKAGE, YOU DO HAVE THE SERVICE AGREEMENT AND WHAT THOSE DELIVERABLES ARE. AND WAY THAT IT BREAKS OUT OF WHAT WE WENT THROUGH THE BUDGET PROCESS IS A TOTAL AMOUNT OF $195,000, $175,000 OF THAT IS DIRECTLY TO THE WOODLANDS AREA EDP AND THEN $20,000, IS IN A PARTNERSHIP WITH GREATER HOUSTON PARTNERSHIP AS A REGION. WHAT'S BEFORE YOU TONIGHT IS THE SERVICE AGREEMENT FOR 2022 AND I GUESS WHAT I WOULD SAY IS IF YOU HAVE SPECIFIC QUESTIONS ABOUT THE PARTNERSHIP AND THE ROLE THAT IT PRAYS HERE, GILL STALELY CAN

ANSWER THOSE QUESTIONS. >> ALL RIGHT, DO WE HAVE

QUESTIONS FOR NICK OR GILL? >> WE DON'T, BUT LAST YEAR, I KNOW I ASKED YOU ABOUT THE AMOUNT OF MEMBERSHIPS PAID. AND THAT HAD THE LIST OF MEMBERS BY MEMBERSHIP CATEGORY BUT IT WASN'T BY HOW MUCH IT FUNDED BECAUSE I KNOW WE'RE PROBABLY ON AN OUTSIZED FUNDING AMOUNT AND WE'RE TRYING TO SEE WHERE EVERYBODY ELSE WAS AT CONTRIBUTING WITH THE EDP'S ANNUAL FUNDS. IS THAT SOMETHING THAT YOU COULD PROVIDE FOR US?

>> WHAT WE PROVIDED IS AN OVERVIEW OF THE DIFFERENT LEVELS THAT WE HAVE MEMBERSHIPS, BRONZE BEING THE LOWEST, LINE SHARE,

[01:30:06]

6,000, THERE ARE SOME THAT GO ABOVE THAT, SILVER, 15,024-999, LINE SHARE, $15,000. GOLD BEING 25 THAT AND ABOVE. WE HAVE THREE MEMBERS AT THAT LEVEL, SO, AS I'VE SAID MANY MANY TIMES, THE WOODLANDS TOWNSHIP IS OUR HIGHEST INVESTOR. THE LEADING INVESTOR FOR ECONOMIC DEVELOPMENT AND YOU CONTINUE TO BE. OUR BOARD HAS ASKED US OVER THE YEARS NOT DIVULGE SPECIFIC INFORMATION. WE DON'T MINE GIVING WHAT LEVELS, BUT SPECIFICALLY, WE DON'T WANT THAT TO BE IN THE PUBLIC ARENA IF YOU WILL. BUT, YOU HAVE EVERY RIGHT TO ASK THAT. YOU HAVE EVERY RIGHT TO ASK THAT AND I ENCOURAGE YOU TO DO SO.

>> MY APPROACH WAS TO BE APPROVE SUBJECT TO GETTING THE LIST AND WE WANT TO SEE WHERE EVERYBODY'S AT AND CONTRIBUTING IT'S NOT JUST THE WOODLANDS, IT'S THE WOODLANDS AREA AND WE WOULD LIKE TO SEE WHERE EVERYBODY ELSE IS PARTICIPATING IN THIS. WE KNOW YOU HAVE IT BUDGETED AND WE PASS IT IN OUR BUDGET SO NOT RIPPING THE RUG OUT FROM UNDERNEATH, BUT WE

WOULD LIKE THE INFORMATION. >> AGAIN, I WOULD ASK YOU TO SPECIFICALLY ASK THOSE MEMBERS AND DO THAT IN OUR BOARD MEETING, INSTEAD OF PRESENTING IT HERE.

>> I'M NOT ASKING FOR YOU TO PRESENT IT HERE, I'M ASKING FOR THE INFORMATION. SO, WHAT I'M SAYING IS, I WOULD APPROVE, THE RENEWAL OF THE AGREEMENT SUBJECT TO THE RECEIPT, IT DOESN'T HAVE TO BE PRESENTED HERE PUBLICLY, JUST SEND IT TO STAFF, OKAY, HERE'S THE LEDGER FOR THE MEMBERSHIPS.

>> BUT DOES IT NOT BECOME PUBLIC RECORD WHEN YOU DO THAT.

>> IT MAY BE ALREADY SUBJECT TO PUBLIC RECORD BASED ON THE

AMOUNT WE FUND. >> FOR THE PUBLIC ENTITIES, YES, BUT FOR THE PRIVATE SECTOR, WE'VE BEEN TOLD, AGAIN, THAT THEY WISH TO KEEP THAT PRIVATE. AND AGAIN, YOU HAVE EVERY RIGHT TO ASK THAT, BUT WE ASK YOU TO DO THAT IN A BOARD MEETING.

>>> WHEN IS THE NEXT BOARD MEETING?

>> NEXT WEEK. >> AND I WELCOME YOUR PARTICIPATION TO ASK THAT, ABSOLUTELY.

>> AS A BOARD MEMBER, I THINK WE COULD GET IT.

>> RIGHT? >> I THINK I'M ON THE BOARD.

>> YES, YOU ARE, AND JEFF AS WELL.

>> YES. >> AND I BOOKED MY TIME FOR YOUR STRATEGIC PLANNING FOR THE DID I GET IT RIGHT? RY 15TH. -

>> THE 20TH? >> FEBRUARY.

>> FEBRUARY 15TH. >> DID I HAVE ANY PART OF THAT

INFORMATION CORRECT? >> JANUARY, FEBRUARY, 10TH,

[13. Receive, consider and act upon Harris County Appraisal District Board of Directors Special Districts’ Election ballot and approve a resolution in connection therewith;]

15TH, OKAY. I'LL NEEDLE IT OUT IN THAT ARENA.

>> ALL RIGHT. ANY OTHER QUESTIONS? MOTION AND A SECOND.

>> SO MOVED. >> SECOND.

>> ALL RIGHT. ALL IN FAVOR, SAY AYE.

>> (CHORUS OF AYES). >> ANY OPPOSED? ABSTENTIONS?

>> THANK YOU, GILL. THAT WILL TAKE US TO AGENDA ITEM 13 RECEIVE AND ACT UPON SPECIAL DISTRICTS ELECTION BALLOT AND APPROVE ELECTION THEREIN. MS. DEMSEY, I BELIEVE WE ALL KNOW

WHAT WE'RE GOING TO DO. >> YOU MAY NOT.

>> SO, IT WAS NOTED IN YOUR BOARD PACKET, BUT IN SEPTEMBER, THE BOARD DID NOMINATE BOB MILNER AS A CANDIDATE, HOWEVER BECAUSE OF THE TIMING OF THIS ELECTION AND THE TOWNSHIP'S ELECTION, AND BECAUSE THE HCAD POSITIONS ARE ELECTED BASED ON THE CATEGORY, SO THERE'S A REPRESENTATIVE FOR CITYS, THERE'S A REPRESENTATIVE FOR SCHOOL DISTRICTS, THERE'S A REPRESENTATIVE FOR SPECIAL DISTRICTS, AND THE BALLOTS HAD TO GO OUT WITH A NOMINEE FOR THE SPECIAL DISTRICT, AND NEEDED TO BE VOTED ON DURING THE TIME THAT WE MAY HAVE BEEN A CITY, AND SO, THOSE CANDIDATESY WAS IN QUESTION. SO, I WAS ENABLE TO GET THAT OUT. NEXT YEAR. SO WE DON'T HAVE A - CANDIDATE TO VOTE FOR, WE CAN MAKE ONE UP OR DEFER THIS ORDER.

>> THERE ARE SEVEN NAMES LISTED ON THE BALLOT AND THERE'S NO

[01:35:03]

INFORMATION ON THE CANDIDATES. SO, YOU COULD SELECT A CANDIDATE

OR CHOOSE NOT TO VOTE. >> IN THAT CASE, I WOULD RESPECTFULLY SUGGEST WE JUST DON'T VOTE. WE'RE A VERY SMALL PERCENTAGE ANYWAY. IF I DON'T KNOW WHO THE PEOPLE ARE, I DON'T THINK WE SHOULD BE LENDING SUPPORT TO ANY PARTICULAR